Students working in a computer lab.

​This certificate will provide students with the most common office skills demanded and used in the market today. Students will learn and perform intermediate techniques in Microsoft Word and Excel and basic techniques in Access and PowerPoint. Students will also learn how to integrate the Office Applications. Courses can be taken online. Courses completed while earning a certificate can be applied to the A.A.S. or A.S. in Business Computer Systems and Management Degrees.



2021 - 2022

  • Curriculum

    Program Courses
    CoursesTitlesCourse OutlinesGoal AreasCredits
    Course Subject: CIS         Course Number:1101
    Course Title:Business Computer Systems I      Goal Areas:n/a      Credits:3

    Course Description:This course develops computer and digital literacy and emphasizes its importance in today's businesses and society. Through hands-on experience students will gain an understanding of computer concepts, capabilities and applications and be able to implement this knowledge in their professional and personal lives. Computer applications covered include word processing, spreadsheets, presentation graphics, databases, windows/operating system, e-mail use and management, folder and file organization and use of the Internet. Computer concepts covered include understanding computers and mobile devices, how a computer works, managing files, computer and mobile device hardware components, digital safety and security, application programs, input and output devices, digital storage options, ethical practices and Internet basics. Hands-on experience will be provided on computers in the Windows environment using the Microsoft Office Suite including Word, Excel, Access, and PowerPoint. Knowledge of the keyboard is recommended for this course. Check with your instructor for the software edition that will be used.
    Business Computer Systems I andView-CIS 1101n/a3
    Course Subject: CIS         Course Number:1200
    Course Title:Word Processing      Goal Areas:n/a      Credits:3

    Course Description:This course introduces students to the word processing cycle and how word processing is used in the work place. This course is for anyone who needs to prepare their own business documents. Students will use the Microsoft Office Word application to create and edit business documents, enhance page layout, create tables, create reports, create columns, and create form letters and merge with a mailing list. Other topics covered include: styles, templates, mailing labels, drawing objects, graphics, and WordArt. After this course, the student would be prepared to take the Microsoft Office Certified Application Specialist Exam for Word.Knowledge of the keyboard is recommended for this course. Check with your instructor for the software edition that will be used.
    Word Processing andView-CIS 1200n/a3
    Course Subject: CIS         Course Number:1220
    Course Title:Decision Making Excel      Goal Areas:n/a      Credits:3

    Course Description:This course uses Microsoft Excel as a problem solving tool in analyzing and designing solutions for common business and organizational problems and then using that information to guide decision-making. This course is for anyone who has to analyze, share, chart and manage information to make more informed decisions. Problems are taken from management, accounting and finance, manufacturing and production, sales and marketing and human resources. Beginning to advanced spreadsheet concepts covered include creating, editing, formatting, printing and saving worksheets, creating charts, filtering lists, creating pivot tables, inventing macros, importing data, creating data tables, evaluating and using functions, constructing formulas, integrating worksheet data with other programs and ethical Excel practices. After this course, the student would be prepared to take the Microsoft Office Specialist (MOS): Excel Exam. Knowledge of the keyboard is recommended for this course. Check with your instructor for the software edition that will be used.
    Decision Making ExcelView-CIS 1220n/a3
    Electives - Must Choose one of the Following Courses
    CoursesTitlesCourse OutlinesGoal AreasCredits
    Course Subject: CIS         Course Number:1000
    Course Title:Computer and Keyboarding Essentials      Goal Areas:n/a      Credits:3

    Course Description:This is an introductory course to introduce students to the use of basic computer skills and to develop mastery of the computer keyboard. This course covers introductory information about computer hardware and software, working with drives, folders and files, and the use of the microcomputer as a productivity tool. Students will learn to type the alphabet, number, and symbol key by touch. Emphasis is on the mastery and the development of speed and accuracy sufficient to make the computer a communication tool. Simple tables, memos, business letters, and reports are covered. Please contact your instructor for the version of software that will be used. NOTE: No Credit will be given if you have previously completed CIS 1000 (Electronic Keyboarding).
    Computer and Keyboarding Essentials orView-CIS 1000n/a3
    Course Subject: CIS         Course Number:1230
    Course Title:Business Presentations: PowerPoint      Goal Areas:n/a      Credits:3

    Course Description:This course introduces students to business presentation concepts and applications using the most current PowerPoint software. This course is for anyone who has to or wants to prepare engaging and effective business presentations. Students will plan, organize, prepare and produce professional quality presentations to meet organizational and business needs. Features studied include customizing a presentation, design templates, slide layouts, custom slide animation and transitions, using multimedia, charts and diagrams, integration, and tools for producing multiple outputs including publishing to the web. This course will provide a thorough understanding of PowerPoint's most important tools and features.After this course, the student would be prepared to take the Microsoft Office Specialist Exam for PowerPoint.NOTE: Knowledge of the keyboard is recommended for this course.
    Business Presentations: PowerPoint orView-CIS 1230n/a3
    Course Subject: CIS         Course Number:1240
    Course Title:Information Management: Access      Goal Areas:n/a      Credits:3

    Course Description:In this course students will learn how to plan, design, create, query, create forms and reports, export to and import data from and maintain a database. This course is for anyone who has to make more informed decisions by effectively tracking, reporting, and sharing information. Applications will be taken from a variety of business and organizational scenarios. Students will integrate databases with Excel and Word. Students will learn how databases interact with other applications (including the Internet) and can become the foundation for an e-commerce web site. Students will develop an understanding of how an effective database supports the business decision-making process. After taking this course, the student would be prepared to take the Microsoft Office Specialist Exam for Access. Completion of CIS 1101 or prior database experience is recommended for this course.
    Information Management: Access orView-CIS 1240n/a3
    Course Subject: CIS         Course Number:1310
    Course Title:The Whole Internet      Goal Areas:n/a      Credits:3

    Course Description:This course provides a comprehensive understanding of the Internet. This course is for anyone who wants to use the internet effectively, efficiently and safely, understand the uses of the Internet, create web pages and also increase their confidence and knowledge. Students will learn about the basic technology that supports the internet, effectively use e-mail and other types of communication, explore virtual communities and web tools, use search engines and directories to find information on the internet, evaluate the quality of web resources, locate software, explore e-commerce concepts, learn how to use the internet safely, manage common security threats and create web pages. Students will use e-mail, a class web site, and other web based tools to develop proficiency. The course explores current internet innovations. Previous exposure to the internet is not required.
    The Whole InternetView-CIS 1310n/a3
                                   Total Credits Required12

  • Program Outcomes

    • Learn the most common Microsoft Office skills used in the market today

    • Perform intermediate techniques in Microsoft Word and Excel, and integrate Microsoft Office applications

    • Communicate in a business environment including written, verbal, and nonverbal

    • Demonstrate the use of up-to-date technology and computer applications

    • Formulate solutions to business problems using facts, logic, creativity, and values

    • Solve mathematical problems related to business operations

    • Access and evaluate information effectively

  • Career Opportunities

    Information on careers, including salary and employment outlook data, is available on the iseek and Bureau of Labor Statistics websites: and

  • Transfer Information

    ​If you are planning on transferring to another institution, follow the guidelines available on our transfer resources web page to help you plan the process: Transfer Information

  • Degree Information

    Certificates may be earned for successful completion of courses in a specialized program of study with a minimum grade point average of 2.00 (C). A certificate shall include 9 to 30 semester credits. At least onethird of the total credits required for each certificate must be completed at North Hennepin Community College.

    Developmental Courses Some students may need preparatory course(s) in Math and/or English. Courses numbered below 1000 will not apply toward a degree.

    Equal Opportunity Employer and Disability Access Information North Hennepin Community College is a member of Minnesota State Colleges and Universities system and an equal opportunity employer and educator. This document is available in alternative formats to individuals with disabilities by calling 7634930555 or through the Minnesota Relay Service at 18006273529.

  • Accreditation

    North Hennepin Community College is accredited by the:
    Higher Learning Commission of the North Central Association of Colleges and Schools
    30 N. LaSalle Street, Suite 2400
    Chicago, IL 60602-2504