Access Services

A student in the hallway.

Overview 

Access Services (A.S.) is dedicated to ensuring equal access to the college for students with physical, learning, psychiatric, and other documented disabilities. Its role is to certify student eligibility for services, obtain and maintain disability-related documents, determine reasonable accommodations and develop plans to provide those services based on a students' individual needs. In addition, A.S. also supports and encourages student success, resolves disability-related student concerns and refers students with disabilities to appropriate resources as needed. 

Note: Receiving an accommodation does not change a student's responsibility to meet the classroom and academic standards of a course, nor does it change the essence of a program.

Requesting A.S. Services

Students who require accommodation due to a disability need to apply for services through the Access Services Office. Any information shared is considered private information under state and federal law.

Application Steps

  • 1. Submit an Application for Services

    Submit an application for services to the Access Services (A.S.) Director. Be prepared to discuss your disability, impact, documentation, possible accommodations, and policies and procedures. Please plan ahead of your need as accommodations are not retroactive.

  • 2. Submit Documentation

    Submit documentation to support your accommodation requests. Acceptable sources of documentation for substantiating a disability and requests for particular accommodations can take a variety of forms. Approved accommodations are based on how the impairment limits the student's functioning on a day to day basis and in the academic setting. To substantiate a student's disability and requests for specific accommodations, acceptable documentation should:

      • Be current and/or reflect current level of functioning. The student bears costs associated with obtaining appropriate documentation.
      • Be from a qualified professional. A qualified professional is a professional who has experience and training in the area being assessed.
      • Include the diagnosis of disability and the assessment procedures used to make the diagnosis.
      • Include functional limitations the disability has on learning/major life activities.
      • Include recommendations for reasonable accommodations and/or modifications that may be effective.
  • 3. Meet with the Director of Access Services

    Engage in a dialogue process with the A.S. Director to determine reasonable, appropriate, approved accommodations.

  • 4. Submit a Request for Services

    After reasonable accommodations have been approved, submit a request for services to the A.S. office each term you wish to receive services.

    Common Accommodations

    Adaptive Software and Equipment
    Volunteer Note Takers
    Extended Testing Time
    Distraction Free Testing Environment
    Textbooks in Alternative Formats
    Sign Language Interpreters
    Wheelchair Accessibility
    Information and Guidance

Temporary Services

In certain circumstances, the A.S. Office permits the implementation of services during a grace period while the student pursues current documentation, which is not to exceed one term. In order to be eligible for a grace period, the student must meet with the Director of the Access Services office for a screening.

In addition, A.S. may provide temporary assistance to students requiring services due to a temporary medical condition affecting a student’s ability to participate in the educational process. Medical documentation verifying the temporary need may be required.

Contact Information 

Access Services
Location: LRC 170-172
Phone: 763-493-0555
Fax: 763-493-0565
Email: Disability@nhcc.edu

Tom Lynch
Access Services Director
763-493-0556
tlynch@nhcc.edu

Jessica Neumann
Accommodations Specialist
763-424-0748
jneumann@nhcc.edu

Access Services Hours 

Summer Hours (May 28 - July 20)

Monday - Thursday: 8 a.m. - 4:30 p.m.
Friday: Closed