In response to COVID-19 (coronavirus), North Hennepin Community College provides resources to help you continue your classes from home. This page contains guidance and resources to help you use the learning management system D2L-Brightspace, the Zoom video conferencing app, and much more. There are also low-cost internet connectivity and computer options available.
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Need computer or Wi-Fi access?
Computer
- NHCC Computer Lab– Students may access the computer lab located in Center for Business & Technology (CBT 158) during campus building hours.
- Free Refurbished – NHCC is partnering with Minnesota Computers for Schools to make refurbished laptops available to students in need. These laptops are donated by businesses, generally three years old, and include newly installed Windows operating system. To apply for a free computer, email counseling@nhcc.edu with the subject “Free Computer Application” and include your name, student ID, and why you need a computer in the message.
- NHCC Laptop Checkout – NHCC is offering a limited supply of laptops for students to check out. To request a laptop loaner, email counseling@nhcc.edu with the subject “Student Laptop Loaner Request” and include your name, student ID and phone number in the message.
Internet/Wi-Fi
- NHCC students can access free Wi-Fi throughout NHCC campus buildings and in parking lots (stronger signal closer to buildings). On device, select eduroam network, then login with StarID@go.minnstate.edu.
- Charter Communications is offering free Spectrum broadband and Wi-Fi access for 60 days in home with K-12 and/or college students that don’t have an existing Spectrum service level up to 100 Mbps.
- Comcast is increasing speeds for the Internet Essentials program, and making the program free to new low-income customers for two months. There is an option to buy refurbished low-cost computers, and Comcast is offering free public Wi-Fi hotspots throughout the country.
- Xfinity is offering Wi-Fi hotspots across the county to anyone who needs them for free, including non-subscribers.
- MIDCO Lifeline is a federal program intended to put a home phone and internet service within the reach of qualifying families, giving low-income households affordable home phone or internet access.
- Minnesota Office of Broadband Development is offering reduced pricing of monthly broadband service to low-income subscribers residing in either a Comcast, CenturyLink, Charter, or Midcontinent area.
Cell Phone Hotspots
Check with your cell phone provider for offers to add a mobile hotspot to your plan, many of which are temporarily at no charge.
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Check class schedule, review & update info on eServices
Use eServices to check your class schedule, review your financial aid and billing, update contact information and view final grades. Contact Records & Registration for assistance at 763-424-0719 or registration@nhcc.edu
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Stay connected with college email & mobile apps
Email
All students receive an NHCC email account through Microsoft Outlook, and it serves as the official form of communication from the college. Click here to log-in , add “@go.minnstate.edu” after your StarID, and enter your password.
E-mail on my Phone
The Office 365 Help Site provides instructions and wizards to assist you in sending email to your phone. Use the “Mobile Phone Setup Wizard”. Additional information you will need:
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Domain/Username = StarID@go.minnstate.edu
(*if DOMAIN and USERNAME are separate fields, leave DOMAIN blank and enter the information in the USERNAME field)
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Password = your StarID password
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Server Name = outlook.office365.com
(*sometimes using “bluprd0210.outlook.com” works instead)
Apps
- NHCC Mobile App– connect with students, find out about events, and provides quick access to email and D2L. Search ‘North Hennepin Community College’ at your app store.
- Navigate Student App– connect with instructors, schedule appointments with Advising or Tutoring, access your class schedule and more. Search ‘Navigate Student App’ at your app store. Contact Academic Advising for assistance at 763-424-0703 or advising@nhcc.edu
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Access free software & training tools
Software
- Microsoft Office Products (Office 365)– access Microsoft Word, Excel, PowerPoint, OneDrive & more through Office 365. Log-in using your StarID and password.
- Virtual Computer Lab – access additional software including 7-Zip, Adobe products, BlueJ, Cisco Jabber, EFax, and web browsers. Log in with your StarID and password.
- Kaltura MediaSpace Video Portal – upload your video homework. Log in with your StarID and password.
- Infobase Learning Cloud – access step-by-step technology tutorials on computer skills, web browsers, software and OS X operating systems. Log in with your StarID and password.
Training
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Use D2L Brightspace for your courses
Access & Navigation
Assignments
Quizzes
Discussions
Grades
Communication
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Get familiar with Zoom video conferencing
Zoom is a video conferencing tool that can be used for virtual class instruction, meetings, study groups and more. Log in here using your StarID and password.
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Access free tutoring and library resources
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Need technical support?