1. What are the library's hours?
Normal semester library hours are Monday through Thursday, 9:00 am-6:00 pm; Friday 9:00 am-3:00 pm; and closed Saturdays and Sundays.
Summer hours are 9:00 am-6:00 pm; Friday 9:00 am-3:00 pm, with "core" hours and early closures to be announced. Closed weekends
Special hours for holidays and college breaks will be posted on library doors and on the library page.
2. How do I get research assistance?
A College librarian is available to help you find the information you need for papers, research, or class. He has designated reference desk hours when anyone is free to ask questions. You may also make an appointment via phone, email, or in person. The College librarian is Craig Larson.
3. Is there quiet space in the library? Study rooms?
There are designated quiet study carrels available for students. Study rooms are available for groups up to six students. The rooms are equipped with audio/visual equipment. There is a two hour limit for study rooms and are available on a first come first serve basis. Study rooms are checked out at the circulation desk at the front of the library.
4. Does the library carry textbooks for my classes?
The library DOES NOT CARRY CURRENT TEXTBOOKS for classes. You may be able to find additional books through other libraries in the catalog and retrieve them through an interlibrary loan. Textbook purchases can be made through the college bookstore or online.
5. What is "interlibrary loan" (ILL)?
If the NHCC library does not have a particular book, it may be found at another library. An Interlibrary loan is a service wherein one library can borrow books or receive photocopies of documents that are owned by another library. The user makes a request with their local library (acting as an intermediary), identifies owners of the desired item, places the request, receives the item, makes it available to the user, and arranges for its return.
6. How can I access Interlibrary Loans (ILL)
On the NHCC Homepage hover over “academics”, click on “library”, next click on “One Search”, then you will click on “ILL REQUEST”. Now you will log in with your Star ID and password. Fill in the resource sharing request then click “Send Request”. You will be notified via email when your book is ready to be picked up. All interlibrary loans can be returned at the circulation desk. Community patrons are not able to request ILL books.
7. How do I find a book?
On the main library page, there is a button labeled “ONE SEARCH.” Type the book title in to the space provided. You can also ask for assistance at the circulation desk.
8. How do I check out a book?
Once you have selected your materials, you will need to bring them to the circulation desk. A student ID is required to check out any library materials.
9. How do I renew a book?
The book being renewed does not need to be with you to renew it. You may call the library circulation desk at 763-424-0732, or stop in and ask to have it renewed. We will need your full name to process this request.
10. How many times may I renew a book?
You may renew materials three times before its return is required.
11. Does the library have computers, printer (color), scanner, or copier?
The library has computers for general use, but does not have Microsoft Office. There is a printer, but no scanner. The nearest scanner is in the Center for Business and Technology computer lab. There is a print card machine located near the circulation desk. The printer does take change, one dollar bills, or old five dollar bills.
12. How do I get help with my account?
If you having difficulty logging into your account or issues with printing, please contact the IT help desk at 763-424-0957.
13. I have library fines on my account. How do I lift them?
If you are being charged for the cost of the materials that are overdue, you may bring them in to be returned and you will only be charged $5 per late item. If you lost the items, you will be charged for their replacement. THE FINE NEEDS TO BE PAID AT BOOKSTORE IN THE EDUCATIONAL SERVICES BUILDING. The payment receipt will then need to be returned to the library, so your fine can be lifted.
14. How many books can I check out at one time?
Students and community patrons may have up to 10 books checked out at any point in time.
15. Does the library carry DVDs?
The library has a collection of DVDs and VHS tapes. They may be checked out, but are only available to view in the library.
16. How are books in the library organized?
The books are arranged in accordance to the Library of Congress Classification System. You may find a quick tutorial here.
17. My professor put a book on hold for my class. Where do I find it?
When a professor puts a book on hold for a class, it is called a "course reserve." These books can be requested at the circulation desk. There is a two hour limit for usage, and books or other course reserve items may NOT leave the library.