Changes during COVID-19 pandemic: 

To schedule an appointment with Counseling, Career Services or Community Connections, please call or email us. All services are remote via phone, email or Zoom (video call). Counseling appointments, Random Acts of Kindness (RAK) emergency grants, and other support are all still available. Career Services will continue to provide assessments, resume, interview, job search and career exploration services to our campus.

Additional Resources

United HealthCare is providing free mental health support via phone to any student who is experiencing anxiety or stress due to the COVID-19 pandemic. Their toll-free number is staffed 24/7 by trained mental health specialists. Students can reach it by calling 866-342-6892. Find additional resources here.

Faculty, find additional resources here.

Upcoming Events

Counseling Services is hosting a Connect and Cope Zoom series for students via Zoom on the following dates. NHCC Counselor Carley Saravia will create a space for us to come together and examine how we can maintain our mental health during this time.

Tuesday, April 7, 3-4 p.m. Click here for more information.
Friday, April 10, 2-3 p.m. Click here for more information.
Friday, April 17, 2-3 p.m. Click here for more information.
Friday, April 24, 2-3 p.m. Click here for more information.



Counseling Services at NHCC provides free and confidential personal counseling and consultation to promote personal development and well-being. We assist students in defining and meeting personal, academic, and career objectives.

Counseling is a professional relationship that empowers diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals. Counselors may vary in their specific approaches, but there are many similarities, including building trusting and nonjudgmental relationships, maintaining your privacy, and helping you seek ways to resolve your struggles.

Counseling may be a new and scary experience for you, but there are many benefits that result from such an experience. These benefits may include improved communication, enhanced relationships, peace of mind, improved self-esteem, more satisfaction out of life, and personal growth.

We also offer a growing list of Counseling Resources that contains links to many services and resources that can help you with things like basic needs, child care, health care, mental health, legal issues, etc.

When might you see a counselor?

  • Anxiety
  • Abuse
  • ADHD
  • Depression
  • Eating Disorders
  • Grief and Loss
  • Relationship Concerns
  • Sexual Orientation
  • Stress Management
  • Substance Abuse
  • Time Management
  • Emergency Grant Application (RAK)

Frequently Asked Questions (FAQs)

  • Where is the counseling center located?

    We are located in the ES building across the hall from the testing center and bookstore (ES 118).
  • How do I make an appointment?

    You can call our front desk 763-493-0554 to schedule a time to come in, or stop by during business hours. We ask that students coming to the Counseling Center for the first time come in 5 to 10 minutes early to complete paperwork.
  • How much does it cost?

    All counseling appointments in Counseling Services are free of charge. This includes intake appointments, follow-ups, walk-ins, and crisis appointments. If an assessment for medication is indicated and desired, we may facilitate a referral to a community provider.
  • What are the counseling center hours?

    Appointments are typically scheduled from 9am-3pm Monday-Friday, with some evening appointments available. We try to accommodate our students needs as best we can. Please call 763-493-0554 for availably.
  • What happens at my first meeting with a counselor?

    The Counselor you meet with individually will discuss the reasons that brought you to the Counseling Center. They may ask what types of symptoms you are experiencing and how you have been coping. They may also ask questions related to your academics and any barriers you are encountering. During the first meeting, you and your counselor will discuss strategies for coping that best fit your needs, preferences, and resources.
  • What happens in an individual counseling session?

    You and your counselor will decide together what the focus of counseling should be. You may also set some specific goals and/or a timeline and schedule of meetings. During individual sessions, you'll talk about what is important to you at that moment. Your counselor can help you put your feelings and thoughts into words. Over time, we hope, the two of you will build a trusting and collaborative relationship.

    Talking to someone who is not involved in any other part of your life and who is committed to helping you figure out what you want can help you understand things about your life and choices you may not have known before. Once you know yourself better and understand your situation more clearly, you are usually able to find creative solutions to problems and difficulties. Your counselor may have also direct advice, suggestions and information for you as you consider how to help yourself.

  • Are there session limits at the Counseling Center?

    No, current NHCC students are allowed to meet with a counselor as needed.
  • How much does Counseling cost?

    All counseling sessions are free of charge.
  • What if I get referred to the community?

    If a student requires longer-term or more intensive psychotherapy or specialized care the Counseling Center cannot provide, we will make a referral to a clinician in the community who can provide that care. If you are referred to a clinician in the community, you will need to use your health insurance or pay out of pocket for that care. We will make every effort to make sure that referral fits your clinical and practical needs. If the referral is not working for you, for any reason, you are encouraged to contact the clinician at the Counseling Center that you initially saw to discuss your options.
  • How does confidentiality work? Will a counselor tell people (e.g. professors, administration, parents) what is discussed in our appointments?

    Confidentiality: Information shared during a counseling session will be handled in a confidential manner to the extent permitted by law. Your records are classified as private data about you and can only be disclosed to others outside of the college if:
    • You sign a release of information permitting such disclosure;
    • Needed to protect the health or safety of yourself or others;
    • Required to report abuse or neglect of minors or vulnerable adults;
    • Records are subject to a valid subpoena or court order; or
    • Otherwise required by law to be disclosed.
  • What if I am having thoughts of suicide?

    If you are having thoughts of suicide it is important that you let your counselor know. Suicidal thoughts vary greatly and understanding the nature of your thoughts will assist us in providing the best care to keep you safe and provide you the appropriate help.
  • What to do in an emergency or crisis situation?

    In rare cases, a student may be in an acute crisis in which he/she demonstrates behavior that elicits serious and immediate concern about safety (either the student's or your own) or about the student's ability to function (e.g. poor contact with reality). In such acute cases, you are urged to contact either Public Safety (NHCC Public Safety 763-424-0807) and/or local law enforcement (911). If you are unsure if the situation warrants this, a consultation with a counselor (763-493-0554) can help determine if emergency treatment is needed.
  • What if I don't feel comfortable with my assigned counselor?

    Students may request another counselor if they do not feel a connection or are uncomfortable with their initial counselor. The counseling team desires that you get the help you need and certainly understands that a change in counselor may be needed for the best quality of care.
  • Does the Counseling Center provide psychological evaluations or treatment for outside agencies?

    The Counseling Center does not provide readiness to return to work assessments, court mandated counseling, or documentation for therapy animals, emotional support animals, or service animals; however, we can assist you with identifying community mental health providers who may be able to assist you with these issues.
  • My friend hasn't left the house for over a week, sleeps a lot, may be doing drugs, and questions if life is worth living. How can a counselor help?

    You can call or meet with a counselor and discuss your concerns. The counselor can give you ideas for speaking with your friend and getting the help he or she desperately needs. Let your friend know there is hope and that he or she is not alone. Try to bring them to the Counseling Center. Counselors can help you find reading material and additional campus and community resources. After hours, NHCC Public Safety 763-424-0807 provides immediate response to on-campus emergency concerns.
  • I am not getting the grades I had hoped to earn. How can a counselor help?

    Your counselor can help you with study strategies, explore your learning style, test taking strategies, steps to reduce test anxiety, and ways to resolve personal concerns that may be interfering with your ability to concentrate on your studies. If a life trauma has prevented you from succeeding in classes during a particular semester, you and your counselor can discuss academic policies to consider.
  • I am undecided/changing my major/career

    The counselors are trained professionals to help students navigate career exploration and planning. Students are also encouraged to enroll in career exploration courses for a 3-credit elective.